More Than Meets the Eye: Lessons from Three Remarkable Seniors
Blog written by Hugh Plappert
In ministry, some of the most profound lessons come not from seminary training or textbooks, but through relationships with those we serve—especially senior adults. While we may begin our ministry journey with certain assumptions, it’s often unexpected experiences that open our eyes to the deep value, resilience, and potential in the lives of older adults. I’d like to share three such events that changed my perspective and enriched my compassion for the elderly.
Hugh Plappert, Author
The first involved Rev. Robert Norris, a retired missionary who had served in Brazil. After decades of service, health challenges prevented him from returning to the country he loved. Despite his limitations, he embraced the digital age. He learned to use a computer to write, study, and attend online conferences. When his aging desktop system failed, I was moved to purchase a new one for him—equipped with a larger screen and audio enhancements tailored to his needs. Not long after, Rev. Norris was invited to speak at the 50th anniversary of the church he had planted in Brazil. Unable to travel, he delivered his message via Skype from his apartment. It was powerful, and a few weeks later, he preached one final sermon—just days before his passing. His story reminded me that ministry does not end with age or physical weakness. Technology became a bridge for him to continue pouring wisdom into others.
The second event came through PhoneLive.io, a service originally designed to help churches communicate better. During the COVID-19 pandemic, we realized that thousands of senior adults couldn’t access online services due to lack of internet or tech know-how. PhoneLive.io allowed them to listen to live church services via telephone—a simple, yet powerful solution. Today, over 20,000 seniors use it. This taught me that accessibility matters and that small adjustments can make a huge difference.
The third transformation came through a local outreach ministry called Hope Kitchen in Neosho, Missouri. This program provides hot meals to the community, but also requires a few hours of community service or participation in a life class. A leadership survey revealed something surprising: 70% of those receiving meals were senior adults. Many of them could afford groceries, but what they truly sought was fellowship and a sense of purpose. By volunteering and sharing meals, these individuals found connection and dignity—something no financial assistance alone could offer. It reminded me that older adults still long to serve, belong, and be valued.
Each of these experiences opened my heart in new ways. I now see senior adults not as people winding down, but as individuals still full of purpose, capable of growth, and deserving of opportunities to contribute. Their lives are rich with stories, lessons, and love still to give.
I thank God for allowing me to witness these moments. They confirmed that age does not define worth or usefulness. Truly, the Sunday School theme is more than a slogan—it’s a truth we must carry in ministry: “God’s not finished with you yet.”